Customer Success Director Salary.
Across 81 U.S. cities.
$165,000
national median salary
$129,000 to $215,000. Last updated April 2026.
Highest Paying
$232,000
San Jose, CA
Best Purchasing Power
$172,000
Nashville, TN
Lowest Paying
$124,000
Charleston, WV
Salary data sourced from SEC filings, H-1B Labor Condition Applications (DOL), Bureau of Labor Statistics Occupational Employment and Wage Statistics, and aggregated job postings across 50+ platforms. Ranges reflect 25th to 75th percentile for full-time positions. Cost-of-living adjustments use Bureau of Economic Analysis Regional Price Parities (2025 index). Last updated April 2026. Baseline derived from BLS SOC 11-2022. Full methodology.
The average Customer Success Director salary in the United States is $165,000 in 2026, with the full range spanning $129,000 at the 25th percentile to $215,000 at the 75th. San Jose pays the most at $232,000, while Nashville offers the best purchasing power after cost-of-living adjustments.
Customer Success Director salary by city
Skills that increase Customer Success Director pay
The skills below command measurable salary premiums for Customer Success Directors based on job posting data. Learning the top skill here could add $23,100 to your annual compensation.
≈ +$23,100 per year
≈ +$21,450 per year
≈ +$19,800 per year
≈ +$18,150 per year
≈ +$18,150 per year
≈ +$16,500 per year
≈ +$16,500 per year
≈ +$14,850 per year
Total compensation breakdown
Salary by company size
Remote salary adjustment
Remote Customer Success Directors typically earn $149,000 (10% less than on-site). This reflects location-adjusted pay policies at companies using geographic salary bands. Some companies pay flat national rates regardless of location.
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