Customer Success Manager.
Jackson.
$75,000
median salary, 21% below the national average
$57,000 to $99,000. Last updated April 2026.
Get the job.
Data points to own the conversation.
If you are evaluating a Customer Success Manager offer in Jackson, MS, here is the reality: $57,000 to $99,000, with $75,000 as the midpoint. 21% below the national average. Book of business size and the annual recurring revenue managed are the top salary determinants. Do not accept the first number.
Salary range
Where do you fall?
Salary by experience
The gap between entry and lead level is typically $67,000. Where you land depends on years of experience and what you bring to the table.
Entry (0-2 yrs)
$49,000
to $60,000
Mid (3-5 yrs)
$64,000
to $79,000
Senior (6-9 yrs)
$83,000
to $98,000
Lead (10+ yrs)
$94,000
to $116,000
Salary trend
+7% YoYTotal compensation
Base salary is not the full picture. Equity, bonus, and signing can add $16,000 to the total package.
Base
$75,000
Equity
$8,000
Bonus
$6,000
Signing
$2,000
Estimated total: $91,000
How Jackson compares
Jackson, MS
$75,000
Cost of living: 21% below average
National Average
$95,000
Jackson is $20,000 below
Customer Success Manager salary by city
Salary by role in Jackson
What you should know
Here is what the Customer Success Manager market actually looks like in Jackson. Jackson is Mississippi's capital and largest city, with an economy driven by government, healthcare, and energy. The University of Mississippi Medical Center is a major employer. Jackson offers some of the lowest living costs in the country, making even moderate salaries deliver substantial purchasing power. Book of business size and the annual recurring revenue managed are the top salary determinants. CSMs handling enterprise accounts worth $5 million or more in ARR earn 20 to 30% more than those managing SMB portfolios. SaaS industry experience and net revenue retention track record further differentiate compensation.
Associate CSMs begin at $58,000 to $72,000. Mid-level CSMs managing mid-market accounts earn $85,000 to $110,000. Senior and enterprise CSMs reach $115,000 to $145,000. Directors of customer success earn $140,000 to $190,000, overseeing team strategy and retention metrics. In Jackson, your dollars stretch further. Cost of living runs 21% below the national average, which means even a median salary buys a stronger lifestyle.
Base salary is not the full picture. Variable compensation of 10 to 20% is tied to renewal rates, expansion revenue, and NPS scores. Equity grants at SaaS companies add $10,000 to $40,000 annually. Some firms offer retention bonuses for maintaining key strategic accounts. And on the tax side: mississippi's top income tax rate is 5%. Jackson has no city income tax. The very low cost of living means take home pay goes further here than almost any other metro. When someone quotes you $75,000, ask what the total package looks like. The gap between base and total comp is where real money hides.
On negotiation: Benchmark against regional healthcare and government pay scales. Jackson employers offer competitive benefits packages to compensate for lower base salaries. The range for Customer Success Managers in Jackson runs from $57,000 to $99,000. That is not a narrow window. Where you land inside it depends almost entirely on whether you negotiate and how well you prepare.
Sources: SEC filings, H-1B LCA (DOL), BLS OES, 50+ job posting platforms. COL: BEA Regional Price Parities (2025). Data verified by Justin Bartak, Founder & Chief AI Officer. Last verified April 8, 2026. Full methodology
Considering a related role?
- A Project Manager in Jackson earns $76,000 (1% more)
- The highest-paying role in Jackson is Chief AI Officer at $245,000
Common questions.
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