Customer Success Manager.
Minneapolis.
$96,000
median salary, 1% above the national average
$73,000 to $126,000. Last updated April 2026.
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Data points to own the conversation.
Customer Success Manager pay in Minneapolis ranges from $73,000 to $126,000 in 2026. The median is $96,000, 1% above the national average. Minneapolis is a Fortune 500 powerhouse with Target, UnitedHealth Group, Best Buy, and 3M headquartered in the metro. Every dollar in that range is negotiable if you come prepared.
Salary range
Where do you fall?
Salary by experience
The gap between entry and lead level is typically $87,000. Where you land depends on years of experience and what you bring to the table.
Entry (0-2 yrs)
$62,000
to $77,000
Mid (3-5 yrs)
$82,000
to $101,000
Senior (6-9 yrs)
$106,000
to $125,000
Lead (10+ yrs)
$120,000
to $149,000
Salary trend
+7% YoYTotal compensation
Base salary is not the full picture. Equity, bonus, and signing can add $20,000 to the total package.
Base
$96,000
Equity
$11,000
Bonus
$7,000
Signing
$2,000
Estimated total: $116,000
How Minneapolis compares
Minneapolis, MN
$96,000
Cost of living: 5% above average
National Average
$95,000
Minneapolis is $1,000 above
Customer Success Manager salary by city
Salary by role in Minneapolis
What you should know
Before you negotiate a Customer Success Manager offer in Minneapolis, understand the terrain. Minneapolis is a Fortune 500 powerhouse with Target, UnitedHealth Group, Best Buy, and 3M headquartered in the metro. The city's strong corporate base creates consistent demand across finance, healthcare, retail tech, and supply chain roles. Quality of life is high, and employers offer competitive salaries to offset the cold winters. Book of business size and the annual recurring revenue managed are the top salary determinants. CSMs handling enterprise accounts worth $5 million or more in ARR earn 20 to 30% more than those managing SMB portfolios. SaaS industry experience and net revenue retention track record further differentiate compensation.
Associate CSMs begin at $58,000 to $72,000. Mid-level CSMs managing mid-market accounts earn $85,000 to $110,000. Senior and enterprise CSMs reach $115,000 to $145,000. Directors of customer success earn $140,000 to $190,000, overseeing team strategy and retention metrics. In Minneapolis, cost of living sits near the national average, so the numbers you see are roughly what you keep.
Base salary is not the full picture. Variable compensation of 10 to 20% is tied to renewal rates, expansion revenue, and NPS scores. Equity grants at SaaS companies add $10,000 to $40,000 annually. Some firms offer retention bonuses for maintaining key strategic accounts. And on the tax side: minnesota's top income tax rate is 9.85%, one of the highest state rates. There is no city income tax in Minneapolis, but the state burden significantly reduces take home pay. When someone quotes you $96,000, ask what the total package looks like. The gap between base and total comp is where real money hides.
On negotiation: Emphasize retention risk when negotiating. Minneapolis employers know that remote opportunities from warmer, lower tax states are a constant competitive threat. The range for Customer Success Managers in Minneapolis runs from $73,000 to $126,000. That is not a narrow window. Where you land inside it depends almost entirely on whether you negotiate and how well you prepare.
Sources: SEC filings, H-1B LCA (DOL), BLS OES, 50+ job posting platforms. COL: BEA Regional Price Parities (2025). Data verified by Justin Bartak, Founder & Chief AI Officer. Last verified April 8, 2026. Full methodology
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Common questions.
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