You can manage everything about your subscription in Settings > Billing.
What you can do:
- Change plan — Switch between Unlimited, Pro, and Ultra, or between monthly and yearly billing. Orbit prorates the difference automatically.
- Update payment method — Replace the card on file
- Update billing address — Required for tax calculation
- View invoices — See and download your past invoices
- Cancel — Cancel at the end of your current billing period. You keep access until then. No partial refunds are issued.
- Reactivate — Undo a pending cancellation before your access ends
- Request a refund — Contact billing@orbitjobs.ai within 30 days of a charge
You can also open the Stripe Customer Portal for more detailed billing management.
Tip: If your payment fails, Orbit shows a warning with a button to update your payment method. Update it promptly to avoid interruptions.