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API troubleshooting

Developers~1 min read
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Common issues and solutions when using the Orbyt API.

401 Unauthorized

Your API key is missing, expired, or malformed. Make sure you include the Authorization header with "Bearer ext_your_token". Check that the key has not been revoked in Settings > Account.

403 Forbidden

Your Orbyt plan does not include API access. The MCP API requires an Ultra plan. Upgrade at orbytjobs.ai/pricing.

429 Too Many Requests

You have exceeded the rate limit (60/min or 50,000/month). Check the rate limit headers in the response. Wait for the window to reset or reduce your request frequency.

404 Not Found

The resource ID does not exist or belongs to a different user. Double-check the job, contact, or webhook ID in your request.

CORS errors

The API includes CORS headers for all origins. If you see CORS errors, make sure you are sending the Authorization header correctly. Browser-based requests may need a proxy.

Token scope errors

If a write operation returns 403, your token may be read-only. Generate a new token with read-write permissions.

Need more help?

Visit orbytjobs.ai/developers for the full API reference and integration guides.

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